| Title: | Association Youth Development Director |
|---|---|
| ID: | 1190 |
| Location: | Tucson, Arizona |
| Branch: | Association Office |
| Department: | Youth Development |
| Hiring Supervisor: | RJ Bergman |
| Job Type: | Full-Time, Salaried, Exempt |
| Salary Range: | $55,000 - $58,000/year |
ASSOCIATION YOUTH DEVELOPMENT DIRECTOR JOB DESCRIPTION:
The Youth Development Director supports the work of the YMCA of Southern Arizona, a leading nonprofit committed to strengthening communities. This position will have a strong ability to create genuine connections with our staff, members, partners, and community. This position focuses on youth and teens, provides supervision and training of the youth development staff implementing new and innovative ideas to grow and expand current programming. Through intentional interactions this position will model excellent customer service by having extensive knowledge in their assigned program areas and services, ultimately, contributing to the overall success of the youth development branch organization as a whole.
RESPONSIBILITIES OF AN ASSOCIATION YOUTH DEVELOPMENT DIRECTOR:
● Provides leadership and sets organization-wide standards for school-aged youth, teen, and Learn & Play programs, ensuring a consistently welcoming and customer-focused environment across all branches. Models and reinforces customer service expectations, including the “ten-foot rule,” and coaches directors and site leads in high-level service delivery.● Develops and oversees association-wide engagement strategies that ensure program participants and their families receive a personalized and high-quality experience.
● Ensures all direct program staff across the association are trained and equipped to effectively engage members and families through multiple communication channels emphasizing communication standards and consistency.
● Leads association-wide efforts to effectively engage diverse populations, including staff, families, and youth of varied abilities, cultures, and backgrounds. Ensures inclusion strategies are embedded into all school-age, teen, and Learn & Play programs across locations.
● Cultivates and manages high-level relationships with internal and external stakeholders, identifying emerging community needs and developing partnerships that advance the YMCA’s mission and expands school-aged youth, teen, and Learn & Play offerings.
● Oversees the resolution of escalated participant or program-related concerns, supporting program staff in problem-solving and ensuring timely communication with association leadership for issues that impact organizational risk, safety, or reputation.
● Ensures emergency preparedness protocols are consistently implemented across all school-aged, teen, and Learn & Play program sites. Provides ongoing training and oversight to guarantee staff competency in YMCA of Southern Arizona safety procedures.
● Serves as the association expert on youth program software systems, ensuring branches are fully leveraging technology for registration, reporting, and communication. Oversees training and system improvements and coordinates with association IT or other partners.
● Develops and implements association-wide maintenance and equipment standards for school-aged, teen, and Learn & Play spaces. Creates preventative maintenance and capital needs plans, providing proposals and long-term recommendations to executive leadership.
● Provides multi-site oversight of safety, cleanliness, compliance, and operational excellence, ensuring all youth spaces meet association standards and licensing/credentialing requirements as applicable.
● Leads the development and implementation of curriculum frameworks, program models, and staff training systems for school-aged, teen, and Learn & Play programs. Guides program leads in designing high-quality lesson plans and activities aligned with strategic priorities.
● Oversees staffing strategies across all school-aged, teen, and Learn & Play programs, including forecasting, workforce planning, and developing scheduling frameworks that align with association needs.
● Directs the recruitment, selection, training, and performance evaluation systems for school-aged, teen, and Learn & Play staff across the association, ensuring hiring practices and onboarding processes reflect best practices and YMCA standards.
● Develops and manages the association-wide school-aged, teen, and Learn & Play budgets, working with branch leadership to maintain fiscal responsibility, identify trends, and ensure financial sustainability across program areas.
● Designs systems to collect, analyze, and present data across all school-aged, teen, and Learn & Play programs, including participation, staffing metrics, financials, incident/injury trends, and program quality indicators. Ensures branches maintain accurate reporting and utilize data for continuous improvement.
● Leads association-wide training initiatives on child safety and youth protection, ensuring all YMCA staff understand and implement best practices. Partners with Human Resources and Compliance to strengthen policies and ensure organizational alignment with Praesidium and YMCA of the USA standards.
● Drives safely according to YMCA policies and procedures and state and local laws.
● Performs other duties as assigned.
*This is not an exhaustive list of job duties. Other duties, responsibilities and activities may be assigned.
REQUIREMENTS OF AN ASSOCIATION YOUTH DEVELOPMENT DIRECTOR:
● Must be at least twenty-five (25) years of age.● Current Arizona fingerprint clearance card.
● Current CPR, AED, and First Aid, certifications for Infants/Children/Adults or completion within thirty (30) days of hire.
● Minimum of High School Diploma or equivalent; CDA, NAC, CCP, Associates degree or Bachelor’s Degree in Youth Development or closely related field preferred.
● At least one (1) year of experience leading and working with children in a variety of program settings including day camp, after school and virtual school where applicable.
● At least six (6) months experience in a supervisory role.
● Possess and maintain appropriate class drivers license.
● Maintain driving criteria required for company vehicular insurance.
● Knowledge of the rules/guidelines related to commercial passenger vehicles; demonstrate driving skills in accordance with YMCA standards.
● Completion of assigned online training upon date of hire and periodically thereafter.
● Ability to plan, organize and implement age-appropriate and developmentally appropriate program activities.
● Previous experience with diverse populations and/or the ability to develop positive, authentic relationships with people from different backgrounds.
● Understands the YMCA of Southern Arizona is a public accommodation committed to inclusion and compliance with the Americans with Disabilities Act (ADA).
FULL TIME BENEFITS:
- Free YMCA membership for employee, one additional adult and all the employee's dependents under age 24, living in the household
- 12% Employer funded retirement plan (once eligible)
- Medical Insurance and 100% Employer funded dental and vision insurance (employee only - dependents can be added at employee's expense) after sixty (60) days of employment
- 100% Employer funded long-term disability and life insurance after ninety (90) days of employment
- One (1) sick day accrued per month up to sixty (60) days (will roll over)
- Seven (7) paid holidays and three (3) paid personal days per year
- Vacation time accrued after ninety (90) days of employment - accrual amount based on years of full-time service
OUR YMCA CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position.
